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Trade Sales Genius

AI receptionist · Texas

Good jobs should not die in voicemail.

An AI receptionist that answers your missed and after-hours calls. Installed and managed by Trade Sales Genius.

Built and installed by a local team based in Seguin, TX.

Live · last 3 calls Cibolo Creek Air
  • Mon 7:08p

    J. Reyes · 78130

    AC blowing warm. Booked Tue 8–10a window.

    Booked
  • Tue 11:42a

    Unknown · solar pitch

    Bot ended call after 22 seconds.

    Filtered
  • Wed 9:31p

    M. Patel · 78132

    Heat down, infant in home. Paged owner direct.

    Paged owner
Every call reviewed by and improved upon by our team. 3 of 47 this month
  • New Braunfels
  • Seguin
  • San Marcos
  • Canyon Lake
  • Schertz
  • Cibolo
  • San Antonio edge

~50%

of missed calls never call back

$300–$500

average HVAC ticket

1 job

covers the month

5 days

install to live

What happens when you miss the call

The bot answers. The job gets booked.

  1. 01

    Bot handles the call

    Answers any call you can't take, day or night. Qualifies the caller, books simple jobs, and sends an SMS summary after every call.

  2. 02

    You get the customer

    Customer confirmation text. Owner SMS summary. Booked on your calendar or queued for callback. Emergencies route to your on-call.

  3. 03

    It gets sharper every week

    Every real call gets reviewed. The script tightens from actual transcripts, week after week. Not one-time setup.

How the install works

A local install with your rules set.

  1. Forward configuration

    Your existing line (830) 214-9090
    forwards on no-answer
    Jamie · your TSG number (830) 555-0114

    After-hours, in the attic, on a job. Same number, no missed jobs.

    Step 01

    Forward your line.

    We give you a number, or forward missed and after-hours calls from the one you already use.

  2. Your call rules

    • No AC, no kids/elderly: book Mon–Sat 8a–4p, 2-hr windows.
    • Heat down + infant or 75+: page Justin direct, do not book.
    • Service area: Comal, Guadalupe, north Bexar. Outside → polite decline.
    • Smell of gas / fire: bot says call 911 first.

    Step 02

    We set the rules.

    Job types, booking windows, emergency handoff, service area if needed.

  3. Go-live week · last 7 calls

    live
    • Mon 7:08p · J. Reyesbooked
    • Tue 6:14a · K. Wallacebooked
    • Tue 11:42a · spamfiltered
    • Wed 9:31p · M. Patelpaged owner
    • Thu 5:55a · D. Cobbbooked

    Every call reviewed by us. Script tightens from real transcripts.

    Step 03

    Go live in about 5 business days.

    We test the calls with you, then continuously monitor and tune the system

You do not need to learn software to use this.

Who this is for

Built for the small shops first.

  • 1-truck shops

    Owner is the tech. Phone rings while hands are full.

  • 2-3 truck shops

    No office. Wife or assistant catching what they can.

  • After-hours coverage

    Nights and weekends. AC out, no one to answer.

  • Lunch and install gaps

    Calls that hit when you're already on a job.

Heads up: if you already run a full dispatch desk, we can do custom installs around your specific workflows

How we work

You keep doing the work. The phone still gets handled. If something feels off, we handle it. Analytics & reports updated weekly

TradeSalesGenius We install every system ourselves

Plays nice with the tools you already use

  • Google Calendar
  • Outlook
  • SMS
  • Voicemail forward
  • CRM

Pricing

Start with coverage. Add complexity later.

Recommended

Core Coverage

$297 /mo

$499 setup · Up to 200 calls/mo

  • Dedicated number or forward existing line
  • Qualifies callers and captures the basics
  • Books on Google or Outlook
  • Customer + owner SMS summaries
  • Emergencies route to your on-call
  • Dashboard with call analytics
Start with Core

Custom Ops

from $597 /mo

from $799 setup · Up to 600 calls/mo

  • Service-area and multi-stage routing
  • Office vs on-call escalation logic
  • Detailed call tagging
  • CRM logging where supported
  • Multiple users or locations
Talk to us

Month to month. Cancel anytime. 30-day fit guarantee on the first month.

Missed-call math

Run the numbers.

If your average ticket is $300 to $500, one saved job can cover the month.

A live answer is worth more than another missed-call alert.

Most shops do not book every callback. The math assumes you book half of the callback-worth calls.

Possible weekly recovery

$600

Possible monthly recovery

$2,580

Questions shops ask

Four questions shops ask first.

  • Can I get just the AI receptionist?

    Yes. Each piece works on its own. They work better stacked together, but if you only need a receptionist on the phone right now, that's where we start.

  • What if I already have a website I like?

    We start with an audit and tell you straight if a rebuild helps your numbers. If your current site is doing the job, we wire chat and booking into it instead.

  • Will my customers hate talking to AI?

    Most customers care more about getting helped fast than who picked up first. The bot's job is to sound natural, get the basics, and move the call forward without wasting their time.

  • What if something breaks?

    You call Justin direct. He's the same person who installed it, and he keeps tuning it from real calls.

Call the demo. The bot picks up.

Installed by us. Tuned every week from real calls.