AI receptionist · Texas
Good jobs should not die in voicemail.
An AI receptionist that answers your missed and after-hours calls. Installed and managed by Trade Sales Genius.
Built and installed by a local team based in Seguin, TX.
- Mon 7:08p Booked
J. Reyes · 78130
AC blowing warm. Booked Tue 8–10a window.
- Tue 11:42a Filtered
Unknown · solar pitch
Bot ended call after 22 seconds.
- Wed 9:31p Paged owner
M. Patel · 78132
Heat down, infant in home. Paged owner direct.
- New Braunfels
- Seguin
- San Marcos
- Canyon Lake
- Schertz
- Cibolo
- San Antonio edge
~50%
of missed calls never call back
$300–$500
average HVAC ticket
1 job
covers the month
5 days
install to live
What happens when you miss the call
The bot answers. The job gets booked.
- 01
Bot handles the call
Answers any call you can't take, day or night. Qualifies the caller, books simple jobs, and sends an SMS summary after every call.
- 02
You get the customer
Customer confirmation text. Owner SMS summary. Booked on your calendar or queued for callback. Emergencies route to your on-call.
- 03
It gets sharper every week
Every real call gets reviewed. The script tightens from actual transcripts, week after week. Not one-time setup.
How the install works
A local install with your rules set.
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Forward configuration
Your existing line (830) 214-9090forwards on no-answerJamie · your TSG number (830) 555-0114After-hours, in the attic, on a job. Same number, no missed jobs.
Step 01
Forward your line.
We give you a number, or forward missed and after-hours calls from the one you already use.
-
Your call rules
- No AC, no kids/elderly: book Mon–Sat 8a–4p, 2-hr windows.
- Heat down + infant or 75+: page Justin direct, do not book.
- Service area: Comal, Guadalupe, north Bexar. Outside → polite decline.
- Smell of gas / fire: bot says call 911 first.
Step 02
We set the rules.
Job types, booking windows, emergency handoff, service area if needed.
-
Go-live week · last 7 calls
live- Mon 7:08p · J. Reyesbooked
- Tue 6:14a · K. Wallacebooked
- Tue 11:42a · spamfiltered
- Wed 9:31p · M. Patelpaged owner
- Thu 5:55a · D. Cobbbooked
Every call reviewed by us. Script tightens from real transcripts.
Step 03
Go live in about 5 business days.
We test the calls with you, then continuously monitor and tune the system
You do not need to learn software to use this.
Who this is for
Built for the small shops first.
-
1-truck shops
Owner is the tech. Phone rings while hands are full.
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2-3 truck shops
No office. Wife or assistant catching what they can.
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After-hours coverage
Nights and weekends. AC out, no one to answer.
-
Lunch and install gaps
Calls that hit when you're already on a job.
Heads up: if you already run a full dispatch desk, we can do custom installs around your specific workflows
How we work
You keep doing the work. The phone still gets handled. If something feels off, we handle it. Analytics & reports updated weekly
Plays nice with the tools you already use
- Google Calendar
- Outlook
- SMS
- Voicemail forward
- CRM
Pricing
Start with coverage. Add complexity later.
Core Coverage
$297 /mo
$499 setup · Up to 200 calls/mo
- Dedicated number or forward existing line
- Qualifies callers and captures the basics
- Books on Google or Outlook
- Customer + owner SMS summaries
- Emergencies route to your on-call
- Dashboard with call analytics
Custom Ops
from $597 /mo
from $799 setup · Up to 600 calls/mo
- Service-area and multi-stage routing
- Office vs on-call escalation logic
- Detailed call tagging
- CRM logging where supported
- Multiple users or locations
Month to month. Cancel anytime. 30-day fit guarantee on the first month.
Missed-call math
Run the numbers.
If your average ticket is $300 to $500, one saved job can cover the month.
A live answer is worth more than another missed-call alert.
Most shops do not book every callback. The math assumes you book half of the callback-worth calls.
Questions shops ask
Four questions shops ask first.
-
Can I get just the AI receptionist?
Yes. Each piece works on its own. They work better stacked together, but if you only need a receptionist on the phone right now, that's where we start.
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What if I already have a website I like?
We start with an audit and tell you straight if a rebuild helps your numbers. If your current site is doing the job, we wire chat and booking into it instead.
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Will my customers hate talking to AI?
Most customers care more about getting helped fast than who picked up first. The bot's job is to sound natural, get the basics, and move the call forward without wasting their time.
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What if something breaks?
You call Justin direct. He's the same person who installed it, and he keeps tuning it from real calls.
Call the demo. The bot picks up.
Installed by us. Tuned every week from real calls.